Find Device S/No.

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Procedure to find the IDEMIA L1 Device (MSO 1300 E3 RD) Info on Windows

Pre-requisites

  • Ensure that the IDEMIA RD Service Driver is installed on your Windows PC.
  • Confirm that the IDEMIA L1 RD Service is running and device is functioning.

STEPS

  • 1. Connect the Device
    • Plug in the MSO 1300 E3 RD Device into an available USB port of your Laptop/PC.
  • 2. Access the RD Management Tool
    • Go to the System Tray (bottom-right corner of your Windows taskbar).
    • Click on the arrow (˄) to expand the hidden icons.
    • Locate and click on the IDEMIA logo to open the IDEMIA L1 RD Management Tool.
  • 3. View Device Details in RD Management Tool
    • Navigate to the Device Information tab.
    • Here, you can view the following details:
      • RD Version
      • Device Serial Number
      • Device Firmware
      • Whitelisting Status
    • You can also perform the following operations from Configuration tab in Management tool:
      • Enable logs for analysis and Proxy
      • Verify or Change Communication mode according to the Business Application.
      • Start / Stop / Restart the service
      • Capture Fingerprint
    • If the details are not visible:
      • Check the device connectivity.
      • Click on the Refresh button in the tool.
      • The serial number should now appear.

Alternatively, device serial number can be found by following the below method:

Pre-requisites

  • Ensure that the MSO Device Driver is installed on your Windows PC.

STEPS

  • 1. Connect the Device
    • Ensure the Device driver is already installed.
    • Plug the MSO device into a USB port of the Windows PC.
    • Ensure the device is properly detected.
  • 2. Open Device Manager
    • Press Win + R, type devmgmt.msc, and press Enter.
    • This will open the Device Manager window.
  • 3. Locate the Device
    • In the Device Manager, expand Universal Serial Bus Controllers or Ports (depending on the driver installation).
    • Find your L0 device in the list. (e.g. “MorphoSmart CBM” or “MorphoSmart MSO1300 E3”)
  • 4. Open Device Properties
    • Right-click on the device name “MorphoSmart CBM” or “MorphoSmart MSO1300 E3” Properties.
  • 5. Check Details Tab
    • In the Properties window, go to the Details tab.
    • From the Property drop-down, select Device Instance Path.
    • OR
    • In the Properties window, go to the Event tab.
  • 6. Extract Serial Number
    • The complete device serial number (P/N-S/N) will be shown under information section.
    • Example: USB\VID_079B&PID_0047\293715913-2325I007910
      → Here, the highlighted part 293715913-2325I007910 is the complete desktop serial number (PN-SN) of a connected device.