For the purpose of these terms wherever the context so requires "You" or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. rdserviceonline.com allows the User to surf the Website or making purchases after registering on the Website. The term “We”, “Us”, “Our” shall mean www.rdserviceonline.com (Smart chip Private Limited)
YOUR ACCOUNT AND REGISTRATION OBLIGATIONS
WHAT INFORMATION OR DATA IS COLLECTED FROM YOU AND HOW WE USE IT?
If you choose to become a registered member/user/customer of rdserviceonline.com, you must provide us with your name, mobile number, e-mail address etc. Mobile number and e-mail would be verified using OTP. This information is collected on the registration form for several reasons
- Personal Identification- to keep information of user to keep trace on RD-registered device service.
- To purchase RD- registered device service offered by rdserviceonline.com on the website.
- To allow us to contact you for customer services, if necessary.
PROCEDURE FOR COLLECTION OF INFORMATION AND ITS USE
We are the sole owners of the information collected on this website rdserviceonline.com. We only have access to/collect information that you voluntarily provide us via email or other direct contact from you. We will not sell, access or rent this information to anyone.
We will use the information provided by you to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, unless required by government or statutory authority or regulatory offices under the law.
In order to purchase through our website you must provide us with certain Personal Information such as your name, mobile number and e - mail address. You can make payment through different options like Credit Card, Debit Card, and Net Banking in a secured environment. Payment gateway require this information to process, fulfill and confirm your order and transactions and keep you informed of each transaction's status.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever payment gateway obtain sensitive information (such as credit card data), that information is encrypted and transmitted to payment gateway in a secured way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
We want you to feel confident using our Application/Website. However, no system can be completely secure. Although we implement security measures designed to protect your personal information from unauthorized access and while we use reasonable efforts to protect your personal information we cannot guarantee its absolute security and you should not expect that your information, searches, or other communications will always remain secure. We recommend that you should also take care with how you handle and disclose your information and should avoid sending your information through insecure email.
We are committed to ensuring that your personal data or information is secure. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal data or information from unauthorized access and disclosure. We use encryption in the transmission of your personal information between your system and ours and we use firewalls to help prevent unauthorized persons from gaining access to your information.
WITH WHOM YOUR PERSONAL INFORMATION IS SHARED?
When you do purchase from the website, we shall provide certain mobile number and e-mail of yours to the SMS/ E-mail gateway or other third party who are also involved in order to successfully fulfill.
For the above purpose rdserviceonline.com ensures you that the information provided to the SMS/ E-mail gateway will not be divulged or diverted to any third parties other than as required by the government agencies / authorities, statutory bodies and any other institutions that are authorized.
However, we do not sell or rent individual customer names or other Personal Information to third parties except with the entities with whom we have alliance for providing the services.
We also may disclose your information:
In response to a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us in our sole discretion.
when disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of us, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction such as the sale of our business, a merger, consolidation, or asset sale or in the unlikely event of bankruptcy.
HOW YOU CAN OPT-OUT OF RECEIVING OUR PROMOTIONAL E-MAILS
At any time, you may unsubscribe from our newsletter or promotional services by writing to firstname.lastname@example.org. You will occasionally receive email updates from us about fare sales in www.rdserviceonline.com, special offers, new rdserviceonline.com services and products, and other noteworthy items. We hope you will find these updates interesting and informative.
If you wish not to receive them, please click on the ‘unsubscribe’ link or follow the instructions in each email message or send us an email email@example.com
In an effort to improve the quality of our Application/Website, we analyze information provided to us by your device when you view or use the Application/Website, such as the applications you came from, the type of browser you use, the device from which you connected to the Application, the time and date of access, and other information that does not personally identify you.
We analyze this information using cookies or small text files which include an anonymous unique identifier to enhance your experience. Cookies are sent to a user’s browser from our servers and are stored on the user’s device for record-keeping purposes and sometimes to track information about them. Sending a cookie to a user’s browser enables us to collect information about that user and keep a record of the user’s preferences when using our Application or Website. We may use both session cookies and persistent cookies to better understand how you use our Application or Website. A session cookie enables certain features of the Application/Website and is deleted from your computer/mobile/device when you disconnect from or leave the Application/Website. A persistent cookie remains after you close the Application/Website and may be used by your device on subsequent visits. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website/Application.
ACCESS TO OTHER MEDIA
THIRD PARTY WEBSITES
Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. You are solely responsible for the confidentiality of any password and other account information that you create in order to access or use our Website/ Application. You agree to notify us immediately of any unauthorized use of your account, username or password. You also agree that the Company is not liable in any manner for any loss that you may incur as a result of any third party using your password, either with or without your knowledge. You are solely liable for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and representatives due to misuse of your account or password. You will not under any circumstances use the account, username or password of someone else at any time.
SUBMISSION OF FINANCIAL INFORMATION
You agree, understand and confirm that the financial information such as bank account/debit/credit card or other payment instrument details provided by you for using our services through our Website/Application will be correct and accurate and you shall not use the bank account/debit/credit card or other payment instrument which is not lawfully owned and/or authorized to be used by you. You further agree and undertake to provide the correct and valid financial information to us.
The contact detail of the Grievance Officer is provided below:
E-mail address: [firstname.lastname@example.org ]
CONCERNS AND QUERIES